These are currently the most asked questions from our clients. If your question isn't here. Please feel free to contact us at https://oneplanet.com/contact .
What is a benchmark value?
I’ve been asked to add information to the platform and I don’t know where to add my information?
Which sources should I add?
Can a new lens be added to my account?
How do I assign responsibility to any action or indicator?
I have added a user to my account, but they still can’t see the action plan. What’s going on?
What do the colours on the Progress bar/Traffic light bar found in additional data represent?
Grey = Not relevant
Red = No alignment yet
Orange = A few measures of alignment
Yellow = Some measures of alignment
Light Green = Mostly aligned
Dark Green = Aligned
What is the best way to update the Progress bar/Traffic light bar?
The Progress bar should be updated to reflect the alignment at the current point in time. This bar is pulled into the sub-group report and into the entire ecosystem report and so it is important to have the bar updated regularly. The bar can then be compared across reports and time periods, but mostly it is for your team to be able to review which actions still need to be completed in order for the bar to reflect positive progress in alignment.